Privacy Policy

Effective Date: November 2025

NB Psych & Wellness values your privacy and is committed to protecting your personal information. This notice explains how we collect, use, and safeguard limited information obtained through our website (www.nbpsychandwellness.com).

This policy applies only to the website and does not apply to clinical services or protected health information (PHI), which are covered under our Notice of Privacy Practices.

Information We Collect

When you visit our website or contact us through a form, we may collect limited personal information such as your name, email address, or phone number.
We may also automatically collect non-identifiable data (e.g., browser type, device, or general site usage) through our website host, Squarespace, to help maintain and improve the site.

How We Use This Information

We use the information you provide solely to:

  • Respond to your inquiries or appointment requests

  • Communicate about scheduling or services

  • Improve website functionality and experience

We do not sell or share your information for marketing purposes.

Communication and Security

Email and website contact forms are not secure for sharing personal health information and do not create a patient–provider relationship.
If you are an established patient, please use our secure Charm Health portal for clinical communication.

We take reasonable measures to protect your information but cannot guarantee absolute security of information transmitted over the internet.

Third-Party Links

Our website may include links to third-party sites or tools (for example, the Charm Health patient portal or Google Maps). We are not responsible for the privacy practices of external sites.

Changes to This Policy

We may update this notice periodically to reflect changes in our practices or applicable laws. The “Effective Date” above will always show the most recent version.

Contact Us

If you have any questions about this notice, please contact:
NB Psych & Wellness
355 Union St, New Bedford, MA 02740
Email: info@nbpsychandwellness.com

Clinical Privacy

For details on how we protect your health information under HIPAA, please see our Notice of Privacy Practices (NPP), available upon request or included in your welcome packet materials.